Ghana has taken a major step forward on its journey toward Universal Health Coverage (UHC) with the launch of its National Quality of Care (QoC) Report, a landmark document that provides a comprehensive picture of the quality of health services across the country. Developed by the Ghana Health Service (GHS) with support from the World Health Organization (WHO) and funding from the United Kingdom, the report offers critical evidence to guide policy decisions, strengthen frontline care, and improve health outcomes for all Ghanaians.

For years, Ghana has made significant strides in expanding access to essential health services. But ensuring that care is safe, effective, and people-centred remains a challenge—one that requires timely, reliable data to understand what is working, what gaps persist, and where investments are most urgently needed. The QoC Report fills this gap.

Speaking on behalf of the WHO Representative to Ghana, Dr. Asrat Sofonias, Health Systems Coordinator, emphasized the report’s transformative potential:

“The Quality of Care results are not merely statistics. They provide evidence to inform policy by identifying where quality must be strengthened.”

His remarks resonated deeply with stakeholders at the launch, where the message was clear: improving health outcomes is not just about expanding coverage, it is about delivering care that meets the highest standards for every person, in every district.

Highlighting the importance of using data to drive improvement, Professor Samuel Kaba Akoriyea, Director-General of the Ghana Health Service, reaffirmed the Service’s commitment to strengthening evidence-based decision-making:

“The Quality of Care results underscore the urgent need to strengthen data use for decision-making across our health system. We will use these insights to do better.”

The launch also underscored the strong partnership behind Ghana’s quality improvement agenda. Representing the UK government, Ms. Terri Sarch, Development Director at the British High Commission in Ghana, reiterated the UK’s continued support:

“The UK is proud to support Ghana’s quality improvement journey. We remain committed to partnering with you toward #UHC and supporting reforms that ensure quality, accessible primary health care for all.”

Delivering a statement on behalf of the Minister for Health, the Chief Director of the Ministry of Health commended the Ghana Health Service and partners for their leadership and stressed the Ministry’s determination to mainstream quality across all levels of care:

“This report marks a turning point. It provides clear evidence to guide our reforms and ensure that every Ghanaian receives care that is safe, dignified, and of the highest quality.”

The National Quality of Care Report is more than a document, it is a roadmap for action. By highlighting gaps, showcasing progress, and recommending targeted improvements, it empowers policymakers, managers, and frontline staff to drive meaningful change.

As Ghana accelerates efforts to achieve Universal Health Coverage by 2030, this report will remain a critical tool for accountability, planning, and continuous improvement. With strong leadership, strategic partnerships, and a renewed commitment to quality, Ghana is positioning itself to deliver a health system that truly leaves no one behind.

For Additional Information or to Request Interviews, Please contact:
Abdul-Lahie Abdul-Rahim Naa
Communications Officer
WHO Ghana Country Office
Email: abdullahiea [at] who.int (abdullahiea[at]who[dot]int)
Tel: +233 20 196 2393