The mission of the Information and Communications Technology Management (ITM) Unit is to contribute to attainment of the strategic objectives of the WHO African Region by providing effective, secure and reliable Information and Communications Technology (ITM) services to all staff and users in the region.

Objectives/functions

The functions of the Unit are:

• To define policies, standards and procedures, ensuring a consistent quality of ITM services through effective planning, guiding, coordinating and monitoring of ITM activities across the region.
• To develop and maintain corporate and health information systems. This includes providing support to the Global Management System and to WHO/AFRO corporate systems, health information systems and web based services.
• To provide and support the ITM infrastructure. This includes administration of ITM local and wide area networks, email services, management of the switch and cabling infrastructure, telecommunications support and information security.
• To provide user support to staff and users in the region, including desktop support, video conferencing services and ITM training.

Unit Manager

Mrs Sylvia Murphy
Acting Unit Manager
Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Tel.: +47241 39296